In this episode, other than saying "done" a lot, we tackle the question of how we know when our work is complete.  Is the definition of done based on time, deliverables, contract terms, solving a particular problem, the ability of the team...

This episode we discuss breaking up with clients or peers and the heartbreak that may or may not go along with it ;)  We talk about different scenarios, how we have tackled them in the past and what we have learned through the process. Com...

This time we try to dissect and unravel UX strategy. While UX inherently involves strategic thinking are there specific UX strategy deliverables? Is all of our work a strategy deliverable? How do we define and sell strategy? Where does it fit w...

In this episode we dive into the idea of titles and roles: why are there so many? and what do they say about what we actually do? We discuss how skills can vary across UX roles and how we might ensure that people understand what we do based on ...

Today we talk estimates! (super exciting eh?) But it is one of those things we have to do and getting right is tricky. We dig a little deeper into pricing (one of our previous episodes) and we discuss the details to our estimating process. ...